Email and text marketing
Send emails and texts to customers who opted in, and turn on emails that send automatically.
Where: Grow > Marketing
- 1
Verify your reply-to email
The first time you open Marketing, enter the email address where customer replies should go and click Send verification. Click the link we email you to finish.
- 2
Start a new email
In Marketing, click Send a message, stay on the Email tab, and start a new email.
- 3
Write it
Fill in the Subject, Heading, and Your message. You can switch on Add a discount to give each customer their own one-time code, and set where the button sends them (your menu by default). The preview on the right shows what customers will see. Your work saves as you go.
- 4
Send a test
Click Review & send, then Send test. The test goes to your reply-to inbox so you can check it.
- 5
Send or schedule
Click Send now and type SEND to confirm, or click Schedule and pick a date and time. Emails go to every customer who opted in to email marketing.
- 6
Turn on automatic emails
Under Automatic emails, switch on emails that send on their own, like Review requests, Bring back regulars, Abandoned cart, and Daily specials.
Good to know
- Your first campaign gets a quick review by our team before it goes out. You will get an email when it is approved.
- Text messages need a one-time setup and registration from the Text tab before you can send. Once approved, you get 500 texts each month.
- Text campaigns send right away to every customer who opted in to texts.
- Marketing is part of the Full Platform plan.
Still stuck? Contact us and we'll help you out.